Privacy Policy

1. Introduction

AmbLife.com (“AmbLife”, “we”, “us”, or “our”) is operated by Gnext Technologies. We respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, applications, and related services (the “Platform”).

By using the Platform, you agree to the practices described in this policy.

2. Information we collect

We may collect the following categories of information:

Account details: name, email address, phone number, and password.
Booking information: pickup and drop locations, service preferences, patient details you provide, and booking history.
Payment information: billing details processed by our payment partners (we do not store full card numbers on our servers).
Communications: messages you send via contact forms, partner inquiries, or customer support.
Technical data: IP address, browser type, device information, pages visited, and cookies or similar technologies.
Location data: when you allow location access for address search or service matching.

3. How we use your information

Provide, operate, and improve the Platform and booking experience.
Match you with Providers and process bookings and payments.
Send booking confirmations, service updates, and support responses.
Verify accounts, prevent fraud, and enforce our Terms of Service.
Analyze usage trends to improve performance, security, and product features.
Comply with legal obligations and respond to lawful requests.

4. How we share information

We share information only as needed to operate the Platform:

With Providers to fulfil bookings you request.
With payment processors to complete transactions securely.
With technology vendors who help us host, analyze, or support the Platform under confidentiality obligations.
When required by law, regulation, court order, or to protect rights, safety, and security.
In connection with a merger, acquisition, or business transfer, with notice where required by law.
We do not sell your personal information to third parties for their independent marketing purposes.

5. Cookies & analytics

We use cookies and similar technologies to remember preferences, keep you signed in, measure traffic, and improve the Platform. You can control cookies through your browser settings; disabling cookies may limit some features.

We may use analytics tools (such as Google Analytics) to understand how visitors use our site. These tools may collect anonymized or pseudonymized usage data.

6. Data security

We implement reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. Your choices & rights

Depending on applicable law, you may have the right to access, correct, update, or delete your personal information, or to withdraw consent where processing is consent-based.

You can update profile details in your account settings or contact us at support@amblife.com. We will respond to valid requests within a reasonable timeframe.

8. Data retention

We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Booking and transaction records may be kept for statutory or audit periods required by law.

9. Children's privacy

The Platform is not directed to children under 18. We do not knowingly collect personal information from children without appropriate parental or guardian authorization. Contact us if you believe we have collected such information.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Continued use after changes means you accept the updated policy.

11. Contact us

For privacy-related questions or requests, contact Gnext Technologies (operator of AmbLife) at support@amblife.com or visit our Contact Us page.