Cancellation & Refund Policy

Overview

This Cancellation & Refund Policy explains when cancellations and refunds may be available for bookings made through AmbLife.com, operated by Gnext Technologies.

Cancellation eligibility may depend on cancellation timing, service type, provider policy, provider acceptance, dispatch status and applicable AmbLife policy shown at the time of booking or payment.

Before Provider Confirmation

If a booking has not yet been confirmed by the provider and advance payment has not been successfully received where applicable, the booking may not be treated as confirmed.

If payment was collected but the provider does not accept the booking, an eligible refund of the advance amount may be processed.

After Provider Confirmation

Once a booking is confirmed and advance payment is received, cancellation and refund eligibility may be subject to the service type, time remaining before service, provider dispatch status and provider policy.

Any applicable cancellation charges will be shown where relevant before payment or in the booking confirmation.

Customer Cancellation and No-Show

Customers should cancel through My Bookings on the Platform or by contacting AmbLife support with the Booking ID.

No-shows or last-minute cancellations may not be eligible for a refund depending on provider policy and service type.

Provider Cancellation or Failure

If a provider cancels or becomes unavailable, AmbLife may attempt to arrange an alternative provider where reasonably possible or process an eligible refund of the advance amount collected through the Platform.

Refund Process and Timeline

Eligible refunds are generally processed to the original payment method used for the advance. Refunds may take approximately 5–7 business days or longer depending on the payment gateway and bank processing times.

For refund assistance, email support@amblife.com with your Booking ID and registered mobile number.

Contact

AmbLife Customer Support: +91 72728 11811; support@amblife.com. Please include your Booking ID in all cancellation or refund requests.