Privacy Policy

Introduction

AmbLife.com ("AmbLife", "we", "us", or "our") is operated by Gnext Technologies. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, applications, and related services (the "Platform").

By using the Platform, you agree to the practices described in this policy.

Information We Collect

We may collect the following categories of information:

• Identity and contact details: name, mobile number, email address and account credentials.
• Booking information: pickup and service addresses, dates, times, service preferences, patient or service-related details you provide, and booking history.
• Payment-related information: billing details processed by payment partners (we do not store full card numbers on our servers).
• Communications: messages via contact forms, WhatsApp, SMS, email, partner inquiries, or customer support.
• Technical data: IP address, browser type, device information, pages visited, and cookies or similar technologies.
• Location data: when you allow location access for address search or service matching.

Purpose of Processing

• Booking fulfilment, service coordination and communication with you and providers.
• Customer support, account verification and fraud prevention.
• Platform operations, analytics, security and product improvement.
• Legal compliance and dispute resolution.

Provider Sharing and Disclosure

Relevant customer information may be shared with the selected service provider for booking fulfilment. We may also share information with payment gateways, hosting providers, communication services (including WhatsApp and SMS), maps, analytics and other vendors under appropriate confidentiality obligations, or when required by law.

We do not sell your personal information to third parties for their independent marketing purposes.

Cookies, Analytics and Website Technologies

We use cookies and similar technologies to remember preferences, maintain sessions, measure traffic and improve the Platform. You can control cookies through browser settings; disabling cookies may limit some features.

We may use analytics tools to understand how visitors use our site.

Data Retention and Security

We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes and enforce agreements. We implement reasonable administrative, technical and organizational measures to protect personal information.

Your Rights and Contact

Depending on applicable law, you may have the right to access, correct, update or delete your personal information. Contact support@amblife.com or write to Madhu Vihar, New Delhi, India for privacy-related requests.

Privacy Contact

Gnext Technologies (operator of AmbLife); Email: support@amblife.com; Phone: +91 72728 11811; Address: Madhu Vihar, New Delhi, India.